Frequently asked questions.

Everything you need to know about NSOLVIA MSA.

NSOLVIA MSA is a digital salesperson for your online store. Unlike chatbots that answer questions, NSOLVIA guides shoppers through a real sales conversation — turn by turn — until they find the right product and are ready to buy.

Most chatbots answer questions and show product lists. NSOLVIA works the sale — it asks what the shopper needs, their size, their use case, their color preference, and guides them to the exact right product. Guided selling. Multi-turn. Like a human.

About 5 minutes. You paste one line of code before the closing body tag of your store. No developer needed. Works on Shopify, WooCommerce, Wix, Squarespace, and custom HTML.

No. NSOLVIA reads your store automatically after installation. In 30–60 minutes it knows your catalog, your policies, and your store information. Zero manual setup.

NSOLVIA works across storefront platforms — Shopify, WooCommerce, Wix, Squarespace, or custom HTML. If you can add a script tag, NSOLVIA works.

A session starts when a shopper sends their first message. It ends after 10 minutes of inactivity. Each session uses approximately 7–8 messages on average.

Your salesperson pauses until the next billing cycle. Shoppers see a friendly message to contact the store directly. No errors, no broken experience.

Yes — 14 days free, no credit card required. Or up to 100 conversations, whichever comes first.

Starter is $29.99/month — 300 guided sales sessions (~2,500 messages), whichever comes first. Growth is $49.99/month — 800 sessions (~6,000 messages). Both include a 14-day free trial. Annual billing saves 20%.

NSOLVIA guides shoppers to the right product and to your checkout. For order status, inventory updates, or shipping tracking, shoppers are directed to contact your store directly via your preferred contact method.

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